Welcome United Concordia Providers

As a United Concordia Companies, Inc. (United Concordia) participating network dentist, you have agreed to provide services to members enrolled under any network access arrangement.  United Concordia currently has active network access arrangements in place with the following Envolve Dental supported plans:

Company Original Partnership Effective Date United Concordia Network(s) Utilized
Ambetter (Envolve)
(Includes AR, AZ, FL, GA, IL, IN, KS, MI, MO, MS, NC, NH, NV, OH, SC, TN and TX)
January 1, 2021 Advantage Plus
Allwell Medicare (Envolve)
(Includes AZ, FL, GA, IN, KS, LA, MO, MS, NM, NV, OH, and TX)
January 1, 2021 National Medicare Advantage
Ascension Complete (Envolve)
(Includes AL, FL, IL, IN, KS, MI, and TN)
January 1, 2021 National Medicare Advantage
Oregon Trillium Medicare Advantage (Envolve) January 1, 2021 National Medicare Advantage
Oregon Health Net Medicare Advantage (Envolve) January 1, 2021 National Medicare Advantage

Please bookmark this page as new information will continue to be added.

FAQ

Effective January 1, 2021, EBO and United Concordia will enter into an agreement that will allow members of Envolve’s Ambetter Marketplace product to use United Concordia’s Advantage Plus network.  In addition, members enrolled in Envolve’s Allwell and Ascension Complete products will have access to United Concordia’s National Medicare Advantage network.

Providers can find the information on the Envolve Dental UC website at www.envolvedental.com/UC. In addition, providers can reference United Concordia leased networks in United Concordia’s Dental Reference Guide.

Yes, United Concordia providers will show up in Find a Provider (FAP).

Providers can check eligibility through the provider web portal at www.envolvedental.com/logon.

Providers can access the Electronic Funds Transfer form on this page.  Providers should follow instructions on the form and send the form and a copy of a voided check.

Providers can send an email to Envolve’s Provider Relations department when complex claims questions arise or educational assistance is requested. ProviderRelations@EnvolveHealth.com.

If the provider contracted with United Concordia is not showing in the Find a Provider, the provider should call Envolve Customer Service at the appropriate number listed below for assistance.

Representatives should direct the United Concordia provider to follow these steps:

  1. Go to UnitedConcordia.com.
  2. Sign in on the Dentists page.
  3. Click on the Schedule of Allowances tile.

The provider should contact United Concordia at 800-307-8514.

Providers can submit claims via one of the following:

1.      Envolve’s PWP at https://pwp.envolvedental.com/,
2.      Clearing House (Payer ID 46278), or
3.      Mail in paper claims.

Refer to the provider manuals linked on this page for specific instructions.

Providers should contact Envolve Customer Service with any questions regarding payments using the appropriate contact information list below for their respective state.

Markets

Click on your state to see a list of products with sample ID cards and contact information.